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message reads "Update the firmware to 03.21.03.Rev.00 with the configurator v0.14.5.27701_C.052 before using the latest firmware version and configurator." Where to get this firmware?
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message reads "Update the firmware to 03.21.03.Rev.00 with the configurator v0.14.5.27701_C.052 before using the latest firmware version and configurator." Where to get this Configurator?

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Hello,

Thank you for query.

We would like to inform you that we do not share firmware files / updater and other files in community forum. To receive firmware files, updater and documentation on devices, please contact your sales manager.

Best regards,
Teltonika Support
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What if I just bought it from a store?
And who is this sales manager as clearly in my case I don't have one at hand or on quick dial.

In my case I just bought a TMT250 with firmware 03.16.02. Rev.55. It is impossible for me to connect to it with any of the available configurators as it shows to be unsupported.

What can I do in this case to either update it or find a working configurator?