Ask a question

126 questions

147 answers

135 comments

102 members

Ask a question
0 votes
61 views
in Smart Autonomous Solutions by
TST100 Ninebot Max keep bringing error 39, error 14 and error 15 when iot is connected. We tried to reset it but it didn't helped. Same issue with 85 iot's out of 250. Without it scooters works fine no errors.

Please advice.

1 Answer

0 votes
by

Hello,

The error codes' meanings are:

14 - Abnormal accelerator Hall, please check accelerator twist grip, instrument panel and related wiring.

15 - Abnormal brake Hall, please check brake twist grip, instrument panel and related wiring.

39 - Built-in battery temperature sensor abnormality, please replace the battery.

If they do not help pin point the issues then:

1. What firmware versions are on devices? Are they different between working and not working ones?

2. Are configurations same between working and not working devices? (could you send me the configuration you are using?)

3. Do devices that do not work show same errors on scooters which work with other devices on?

Best regards.